If your phone stops working or you get pop-up message that says your sim card has been activated on a new device, you may be the target of a scam. NBC10 Responds reporter Harry Hairston breaks down what this type of targeted hack could look like and how to protect yourself against it.
A woman wanted a refund after she spent thousands of dollars for Eagles-Cowboys tickets that ended up not being what was advertised. When she didn’t get results from StubHub, she reached out to NBC10 Responds and Harry Hairston for help.
Stolen personal information has been used to open bank accounts with American Express. The company doesn’t know how fraudsters obtained the information just yet. NBC10 Responds reporter Harry Hairston explains what American Express is doing to notify affected individuals.
Everyone hates robocalls. But did you know that there’s a way to make money off of them? NBC10 Responds reporter Harry Hairston tells us about Robocalls Cash, an online kit that’s helping consumers across the country collect cash penalties from robocallers.
If you’re looking for tickets to the Eagle’s game this Sunday, there are still some opportunities left. NBC10 Responds is here to share some tips on how to make sure you’re not getting ripped off.
NBC10’s Harry Hairston explains the process of submitting your consumer complaints to his team. Since 2016, NBC10 Responds has recovered more than $1,177,000 worth of services, items and money for our viewers.
NBC10’s Responds and reporter Harry Hairston do their best all year long to solve your consumer problems. Here’s a look at some of those special moments from 2019!
With the New Year comes those resolutions. A lot of people will make the promise to hit the gym and excercise more. Here’s what you should look out for when buying a membership.
Wawa customers are dealing with the possible effects of a wide-spread data breach. The convenience store chain says the breach began in the spring and went undetected until last week. A cyber security expert explains to NBC10’s Harry Hairston how common these cyber threats are.
Wawa claims, the data breach started back in March and was not discovered until last week. Hackers potentially have access to customer names, debit card numbers and expiration dates. NBC10’s Responds team looked into the steps you should take to protect yourself and information from this common security issue.
A woman said a jacket she bought for Christmas didn’t arrive in time. When the company didn’t give her a refund, she reached out to Harry Hairston and NBC10 Responds.
NBC10 Responds reporter Harry Hairston is telling college students not to fall for a scam that sounds like a sweet deal on the surface. The FTC says fake “get paid to drive” emails can put young people in more debt.
A family didn’t get the ADA seating they expected with the tickets they bought for a family trip to see the Philadelphia Flyers. But the team quickly rectified the situation after the mix-up came to light.
When the temperatures drop, most of us head to the thermostat and crank up the heat. But that means a boost in your bill and finding the money to pay for the increase isn’t always easy. NBC10 Responds reporter Harry Hairston shows us a federal program that’s helping homeowners who struggle to keep the heat on.
The Holiday season is also a time when online shoppers are especially vulnerable with scammers looking to steal your information and identities. NBC10 Responds reporter Harry Hairston has a list of tips so you don’t fall victim.
A college student looking for a job said he was duped out of thousands of dollars. So he reached out to NBC10 Responds and Harry Hairston for help.
