If your New Jersey E-ZPass transponder isn’t working properly anymore, you may be in line to receive one of nearly 1 million free replacements by the end of 2022 as part of an effort to swap out the aging toll collection units.
The average life of the transponders is 8-10 years, and as the old units near the end of their battery life, drivers will be eligible to get a replacement in the mail, the Delaware River Port Authority said in a press release. Some 920,000 transponders are set to be replaced by the end of the year.
"These transponders are nearly a decade old, and we are taking a proactive approach in replacing these units before they stop working properly,” DRPA Chief Financial Officer James White said in a written statement.
He added that nearly 47,000 of the nearly 1 million transponders approaching the end of their battery life belong to drivers crossing DRPA bridges.
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By attaching the transponder to their vehicle, drivers can use the E-ZPass to pay tolls electronically rather than having to stop at toll booths. The new ones should last more than a decade, according to the port authority.
The replacement transponders will be mailed directly to the address of the E-ZPass account holder, the DRPA said. The replacement kit will include a return, postage paid envelope to return old transponders.
Accounts that are inactive for 12 months or more, however, will not be swapped, the DRPA said.
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Current E-ZPass account holders with questions about their account can call 1-888-AUTO-TOLL (288-6865) or visit the NJ E-ZPass Customer Service Center located at the base of the Ben Franklin Bridge in Camden, New Jersey, the agency added.
