Pennsylvania

IT Outage Impacts Pa. Online Voter Registration, Other Services

Officials said there is no indication of any malicious physical or cyber activity and no loss of data has occurred. 

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What to Know

  • An IT outage is impacting online voter registration and other services in Pennsylvania, officials announced Sunday. 
  • Officials said they first noticed an equipment failure at a data center managed for the Pennsylvania commonwealth by the information technology company Unisys on Saturday around 5:30 p.m.
  • Officials said there is no indication of any malicious physical or cyber activity and no loss of data has occurred. 

Pennsylvania's online voter registration form is down due to an IT outage, officials announced Sunday. 

Officials said they first noticed an equipment failure at a data center managed for the Pennsylvania commonwealth by the information technology company Unisys on Saturday around 5:30 p.m. The outage is impacting online voter and mail-in ballot registration as well as other services at the Pennsylvania departments of state, revenue, human services and liquor control board. 

“We are working around the clock with our vendors to bring services back online as quickly as possible and will continue to do so until operations are fully restored,” Secretary of Administration Michael Newsome said. “In the meantime, the affected agencies are working to activate their continuity plans and provide additional information to customers of the impacted services.”

Officials said there is no indication of any malicious physical or cyber activity and no loss of data has occurred. 

Pennsylvania residents can still download and print paper voter registration and mail ballot applications as well as other election-related forms and applications, Those without access to a printer can call the department’s toll-free voter hotline, 1-877-VOTESPA (1-877-868-3772), and request that an application be mailed to them.

Most of the resources on votespa.com website, including contact information for county election offices and information on new voting systems, are still accessible. The department’s election-related and professional licensing services, including online voter registration and mail ballot application, are unavailable at this time due to the outage.

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