Delaware County

9-1-1 Problems for Landline Callers in Delaware County

Delaware County searching for cause of temporary 9-1-1 outage for some callers.

People trying to reach 9-1-1 from a landline in Delaware County were urged to use a cellphone of dial the county 9-1-1 center directly for about an hour Friday.

โ€œWe are receiving reports that landline phone users are having problems calling 911,โ€ Delaware County Emergency Services said shortly after noon Friday. โ€œThe scope of the problem is still being determined.โ€

Just after 1 p.m., the county said "local telephone carriers have restored 911 service to landline customers in many parts of Delaware County."

Cellphone calls to 9-1-1 continued to work throughout the outage.

County emergency services continued to search for cause of the temporary outage Friday afternoon.

In case someone does still encounter an issue calling 9-1-1: "Remember, the alternate number for Delaware Countyโ€™s 911 Center is always 610 892-5324," Delco emergency services said.

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