The Veteran Affairs watchdog says it is reviewing more than 100 allegations of what it calls "gross mismanagement and potential wrongdoing" at the Philadelphia benefits office.
The VA Office of Inspector General released its preliminary findings at an oversight hearing of the House Committee on Veterans Affairs held Friday in New Jersey.
VA employees told investigators who visited the office this summer that they pull tarps over their computers when it rains, endure rodent infestations, and freeze in the winter.
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Inspectors have previously found evidence that staffers were manipulating dates to make old claims appear newer. Kristen Ruell, a whistle-blower who works in the office, testified Friday that the problem continues.
The Philadelphia Inquirer reported on Friday's hearing and preliminary report from the inspector general.