United States September 10, 2018 6:12 pm NBC10 Responds: Woman Gets the Runaround After Floor Installation Problems A viewer says she bought new floors. But when things went wrong with installation she says she got the runaround. So she reached out to Harry Hairston and NBC10 Responds. US & World Videos 1:25 Residents in Montgomery County warned of possible fraud after mail stolen from collection boxes 2:09 ‘It feels like a slap in the face': Father responds to reinstatement of officer accused of killing son 1:41 11-year-old cancer patient receives floods of motivating letters from strangers near and far 1:43 An Ocean City boardwalk hotspot continues to delay reopening after a series of hold-ups 0:53 One of Philly's most popular cheesesteak spots is set to reopen Wednesday