December 14, 2016 7:12 am NBC10 Responds: Ice Maker on the Fritz NBC10 Responds reporter Ines Ferre helps a viewer who wasn’t getting the response she expected for her warranty after her refrigerator ice maker stopped working. US & World Videos 0:10 Overnight shooting in Delco town 2:02 Suspected gunman surrenders after barricading self in Chester County home 1:25 Residents in Montgomery County warned of possible fraud after mail stolen from collection boxes 2:09 ‘It feels like a slap in the face': Father responds to reinstatement of officer accused of killing son 1:41 11-year-old cancer patient receives floods of motivating letters from strangers near and far