August 18, 2011 11:28 am App Does the Holding for You Vince Lattanzio shows off a new app that will save you time and agony when calling customer service. US & World Videos 0:35 Central High's ‘RoboLancers' celebrate worldwide championship 0:21 Instagram, Facebook users report outages 3:03 Group offers free digital literacy workshops for kids, their families 0:29 License plate scanner coming to bridges connecting Pa., NJ 0:51 Tens of thousands of AT&T customers report cellular service outages