June 27, 2016 5:36 pm Ticket Refund Requests Spike After NBC10 Responds Story What started as one woman’s issue getting a refund for Janet Jackson tickets sparked a number of viewers to reach out to NBC10 Responds. Harry Hairston has their story. US & World Videos 2:54 UPenn leaders reiterate to pro-Palestinian protesters that they need to disband 1:44 Pro-Palestinian protesters remain on UPenn's campus despite warnings to disband 1:30 Protests calling for ceasefire continue at Penn 6:33 Family affair: Former Eagle and new Eagle Jeremiah Trotter and Jeremiah Trotter Jr. speak out 0:20 Teen girl shot in Southwest Philly, suspect in custody