United States October 18, 2017 6:30 pm NBC10 Responds: Laptop Troubles for Family Dealing With Tragedy A tragedy at their home causes a family to buy new laptops. But when they didn’t get what they paid for they called Harry Hairston and NBC10 Responds. US & World Videos 2:54 UPenn leaders reiterate to pro-Palestinian protesters that they need to disband 1:44 Pro-Palestinian protesters remain on UPenn's campus despite warnings to disband 1:30 Protests calling for ceasefire continue at Penn 6:33 Family affair: Former Eagle and new Eagle Jeremiah Trotter and Jeremiah Trotter Jr. speak out 0:20 Teen girl shot in Southwest Philly, suspect in custody