911 Center's Phone Lines Go Down - NBC 10 Philadelphia

911 Center's Phone Lines Go Down



    911 Center's Phone Lines Go Down

    An investigation has been launched to determine what caused an area county's 911 center to shut down.

    Officials from Carbon County, which includes parts of the Pocono Mountains, and Verizon say a network error caused all of the center's phone lines to go down around 8 p.m. Saturday, leaving the county without emergency lines.

    WFMZ-TV reports the outage lasted a little bit more than three hours.

    Verizon officials say they are still looking into the problem.

    This is the second time in a year that Carbon County's 911 phone lines have malfunctioned.

    Lines went out in back in August after a tree fell on utility lines, causing nearby Monroe County to cover the void, according to the Morning Call.

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