Election 2016 Voter Guide: What to Do if You Run Into Problems at the Polls - NBC 10 Philadelphia
Decision 2016

Decision 2016

Full coverage of the race for the White House

Election 2016 Voter Guide: What to Do if You Run Into Problems at the Polls

There have been reports of several voting issues across the U.S. during early voting



    Long Lines Form as Polls Open Across the Eastern US

    Tuesday is the day that American voters will decide who'll be their next president - Hillary Clinton or Donald Trump. Polls already open in states across the Eastern U.S. are seeing lines of voters form as people prepare to cast their ballots. (Nov. 8) (Published Tuesday, Nov. 8, 2016)

    Most Americans will cast their votes without any problems on Election Day, but some may be challenged on their voting eligibility, experience or witness voter intimidation, or have trouble finding the right polling place. 

    There have been reports of several voting issues across the U.S. during early voting: A Texas judge ordered local election officials in San Antonio to stop incorrectly telling voters that photo ID is required to cast a ballot; an Iowa woman was charged with voter fraud after she allegedly voted for Donald Trump a second time; and civil rights advocates in North Carolina said voters were illegally dropped from registration lists after their eligibility was challenged.

    The nation’s largest nonpartisan coalition of more than 100 organizations, led by the Lawyers' Committee for Civil Rights Under Law, has been fielding voters’ complaints from across the country since the primaries. The coalition will ramp up its efforts on Election Day, bringing 4,500 legal volunteers and 2,500 grassroots volunteers to help answer questions from voters calling into their Election Protection hotline. 

    Highlights From the 2016 Campaign TrailHighlights From the 2016 Campaign Trail

    They can be reached at 866-OUR-VOTE (English only), 888-VE-Y-VOTA (English/Spanish) and 888-API-VOTE (English, Chinese, Vietnamese, Korean, Bengali, Hindi, Urdu and Tagalog).

    “We’re bracing for a higher volume of calls on Elections Day and remain vigilant,” said Kristen Clarke, president and executive director at the Lawyers’ Committee. “We want to ensure that voters are able to cast their ballot free from discrimination and harassment.”

    Here’s what you should know before heading to the polls:

    Am I ready to vote?:
    Among the most frequently asked questions from people calling the Election Protection hotline over the years are: Am I registered? Where do I vote? What do I need to bring with me? 

    President Obama Discusses Trump, Rubio During Miami AppearancesPresident Obama Discusses Trump, Rubio During Miami Appearances

    President Obama discusses Donald Trump, Marco Rubio and other issues while making an appearance at Miami-Dade College and campaigning for Hillary Clinton at Florida Memorial University.
    (Published Thursday, Oct. 20, 2016)

    Voting laws vary from state to state and before casting a ballot voters should verify that they are registered to vote at their current address, find out where their polling place is and ensure they have the proper form of identification required by state law — if ID is even required. People who moved recently and did not change their address for voting purposes may face additional obstacles in getting to the right voting place or will have to cast a provisional ballot, instead. Contact your local board of elections to ensure you’re registered to vote and check out this vote prep plan. Google has also made it easy to find out where your polling place is. 

    Still confused? Call the hotline. 

    “We’re on the phones, but we’re also sitting in front of the computer and we can help people in real time by finding their voter information,” said Adam Laughton, an associate at Seyfarth Shaw law firm who will serve as a call center captain in Houston, Texas.

    He added that local election board websites often get overwhelmed on Election Day, so calling the hotline can be the quickest way to access voter registration information. Election Protection volunteers can also be found at many polling places and there are lawn signs in front of polling sites advertising the hotline.

    Pumpkins Get Political With Trump, Clinton, Putin FacesPumpkins Get Political With Trump, Clinton, Putin Faces

    Ohio artist Jeanette Paras created pumpkins faces of Donald Trump, Hillary Clinton, and even Vladimir Putin for her porch. She's "pumpkinized" dozens of other celebrities and personalities in the past, including Kim Jung Un, Lady Gaga and Steve Jobs. The "Putkin" pumpkin weighs 341 pounds, more than the Trump (133 pounds) and Clinton (145 pounds) pumpkins combined.
    (Published Monday, Oct. 31, 2016)

    Voter ID Laws: 
    Voter ID laws vary from state to state and a recent national survey found that Americans are confused about voter ID laws. According to the survey conducted by the Pew Research Center, some voters live in states that do not require identification to vote but think it is needed. Others live in states that require IDs but mistakenly believe they do not need one to vote, the survey found.

    Eighteen states and the District of Columbia have no identification requirement, according to the National Conference of State Legislatures. Twenty-two states “request” identification but provide conditions that permit voters without it to cast a ballot without requirements to confirm identity. That means voters can cast a provisional ballot or sign an affidavit of identity in order to vote. Ten remaining states have “strict” identification requirements. Check your state's requirements before heading to the polls as there have been changes to some states’ voter ID laws.

    In the summer of 2013 the Supreme Court eliminated a vital provision of the Voting Rights Act, triggering more than a dozen state legislatures to pass restrictive voter ID laws. Federal courts across the U.S. have overturned, challenged or blocked some of those laws. 

    Trump, Clinton Focus on Battleground StatesTrump, Clinton Focus on Battleground States

    With millions of votes already cast in the U.S. presidential election pointing to an advantage for Hillary Clinton over Donald Trump in critical battleground states, as well as signs of strength in traditionally Republican territory, both candidates were pushing get-out-the-vote efforts Thursday in the key swing states of Ohio and North Carolina.
    (Published Thursday, Oct. 27, 2016)

    One such example is the Texas voter identification law. A federal appeals court loosened ID rules in July, allowing voters to present alternative documentation such as a voter registration certificate or a utility bill and sign a document affirming a reasonable difficulty in obtaining a photo ID. Despite the ruling, voting rights groups say not all polling locations are relaying that message.

    Laughton said incorrect printed instructions about the voter ID law were posted in polling places in San Antonio and the hotline has been fielding calls from confused voters and poll workers across the state.

    "Poll workers just don’t have the grasp on the final points of the law and how it’s changed or the workaround the court put in place," he said. 

    Voters Being Challenged:
    A voter’s eligibility can be questioned before they complete and cast a ballot by voter challengers at polling sites, according to the Lawyers’ Committee. The voting challengers might be appointed by political parties or other organizations, depending on state law. These voter challenges “are often fraught with discriminatory practices and can intimidate qualified voters from voting,” the Lawyers’ Committee said.

    Trump Mixes Business With Politics at DC Hotel CeremonyTrump Mixes Business With Politics at DC Hotel Ceremony

    As Hillary Clinton traverses battleground states across the country in the final stretch of the presidential election, Donald Trump took a detour from the campaign trail for the ribbon cutting ceremony Wednesday of his Washington, D.C. hotel — but his remarks made clear the race to the White House was not far from mind. Trump claims the hotel is a symbol of what he'll do for America, noting it was completed "under budget and on schedule".
    (Published Wednesday, Oct. 26, 2016)

    “Generally speaking, your identity your citizenship, whether you’ve already voted, those are all reasons someone can properly challenge a voter,” said Adam Humann, a partner at Kirkland & Ellis law firm in New York which is running one of the Election Protection call centers. “Things like race, ethnicity, gender — those are not proper basis to challenge a voter.”

    Things like race, ethnicity, gender — those are not proper basis to challenge a voter.Adam Humann, a partner at Kirkland & Ellis law firm

    Each state has a different procedure for how to overcome a challenge. The Lawyers’ Committee recommends that if someone is challenged at a polling site they should contact the hotline so an attorney could walk them through the process.

    “The first thing is to remain calm and recognize that in every state there’s a legitimate basis for people to challenge voters and that’s done to protect the integrity of the system,” Humann said. “There should be election officials on site who can assist if there are voter challenge issues and here’s a lot of resources if you’re worried that people are making improper challenges or acting improperly.”

    Voter Intimidation:
    There’s a history of voter intimidation in past U.S. elections and this year may not be any different. According to Clarke, voters have been calling the Election Protection hotline with complaints that they felt intimidated when showing up to vote early. In Texas, Laughton said, there have been instances of unofficial poll workers and campaign volunteers telling voters at a polling places to go to a non-existent polling site. 

    Watch: Vandal Smashes Trump Star in HollywoodWatch: Vandal Smashes Trump Star in Hollywood

    Video captured by Deadline Hollywood shows a man dressed as a construction worker using a hammer and ax to smash Donald Trump's Hollywood Walk of Fame star Wednesday Oct. 26, 2016. Credit: Deadline Hollywood
    (Published Wednesday, Oct. 26, 2016)

    “We encourage people to call our hotline even if it doesn’t personally affect them but they see something wrong at the polling place, if it’s intimidating signs, presence, or poll workers acting inappropriately,” Laughton said. He added that volunteers can contact a county attorney’s office which may direct deputies to go to a polling place if there’s a disruptive situation.

    First, do not engage. Second, continue inside and make sure you vote. Then notify a poll worker or official.Lawyers Committee

    The Lawyer’s Committee suggests the following steps when met with voter intimidation: “First, do not engage. Second, continue inside and make sure you vote. Then notify a poll worker or official. Third, call the Election Protection hotline: 866-OUR-VOTE (866-687-8683). From there, concerned voters can pass along info and local polling officials will be notified and take the proper next steps.”

    In addition to answering the hotlines, the coalition has representatives on the ground at polling places in 28 states. The U.S. Election Assistance Commission, which supports state and county election officials, will be monitoring for voter fraud and disruptive election behavior.

    Provisional Ballots:
    If a voter is not able to cast a regular ballot because their name is not appearing on the registration list at the polling place, the voter does not have a required form of voter identification, or an election official challenges the voter’s eligibility, they should cast a provisional ballot.

    After a voter has cast a provisional ballot, election officials determine whether or not to count the provisional ballot by verifying the voter’s eligibility. Depending on the state, a voter might have to take additional steps to verify eligibility in order for the provisional ballot to count.

    A provisional ballot is the last resort.Adam Laughton, an associate at Seyfarth Shaw law firm

    According to the Lawyers’ Committee, many poll workers are improperly trained to handle provisional ballots, and may fail to inform voters’ of their right to it. They can also mistakenly misinform an eligible voter entitled to cast a regular ballot that the voter must instead cast provisional ballot.

    “A provisional ballot is the last resort,” said Laughton. “They will be counted several days after the election.”

    There are no clear and uniform standards for counting provisional ballots, according to the Lawyers’ Committee and many states do not count provisional ballots cast in the wrong precinct, while others do. Provisional ballots can also be rejected if the voter is not registered to vote, the voter did not complete or sign the provisional ballot or the voter did not provide sufficient identification.

    Problems With Voting Machines:
    There are various types of new and old voting machines being used across the U.S. and if you see a machines malfunctioning, alert a poll worker or call the Election Protection hotline.

    “Anyone using an electronic voting machine, kind of like an ATM, make sure it has registered your vote for the candidate you intended to vote for before you press that last button to submit your vote,” said Marjorie Lindblom, a retired partner at Kirkland & Ellis and the former national co-chair of the Lawyers' Committee. “Just always check to make sure your vote is going to count correctly.”

    Underwear-Clad Man Torches Neighbor's Trump SignUnderwear-Clad Man Torches Neighbor's Trump Sign

    When Kevin Leighty went to get the paper Friday morning, he noticed something was off with the Donald Trump sign he and his wife had put in the front yard of their Platteville, Wisconsin, home. The frame holding it was there, but there was no sign. They reviewed surveillance video from cameras they have on their house, and found a man, dressed only in underwear, taking a torch to their Trump sign.
    (Published Wednesday, Oct. 26, 2016)

    Republican presidential candidate Donald Trump raised suspicions in late October about the voting machines in Texas despite producing no evidence of an actual problem.

    "A lot of call-ins about vote flipping at the voting booths in Texas. People are not happy. BIG lines. What is going on?" Trump said in a tweet.

    But Texas Secretary of State Carlos Cascos, a Republican, said that there was no evidence of vote-flipping, a term that's used to describe a correctable technical glitch on older electronic voting machines.

    Loughton said if a voter notices a lot of machines down, the line getting long, and poll workers not acting to resolve it, report the problem to the Election Protection hotline. Long lines can mean there’s a high turnout or that a county has done a poor job planning and didn’t get enough machines and poll workers, he said. 

    Another issue that's come up in early voting this year are voter selfies. Nineteen states prohibit posting photos of ballots and voting laws for ballot selfies are unclear in a dozen states, according to reports.