T-Mobile Closing Call Center in Lehigh Valley

The Lehigh Valley call center is among seven that will be closing nationwide as part of a cost-cutting move

A T-Mobile call center in the Lehigh Valley is among seven that will be closing nationwide as part of a cost-cutting move.

The wireless carrier announced in a statement Thursday that its call centers will be consolidated from 24 facilities to 17 by the end of June.

About 600 people work at the call center in Hanover Township, Pa.

T-Mobile says about 1,900 jobs will be lost. Other centers scheduled for closure are in Florida, Texas, Kansas, Colorado and Oregon.

Workers who lose their jobs will have a chance to transfer to the remaining call centers. Others will receive severance pay and job placement support.

The cellphone company employs approximately 3,300 people at the seven affected call centers. However, T-Mobile will be hiring another 1,400 workers at the remaining 17 facilities.


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Copyright AP - Associated Press
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