U.S. Sen. Robert Menendez is hearing from New Jersey residents about the problems they're having with recovery efforts from Superstorm Sandy.
About two dozen residents met with the lawmaker Monday at his Newark office.
They expressed frustration about the tangled bureaucracy required to receive assistance, including a lack of clear guidelines and no streamlined process.
Menendez is set to chair a Senate subcommittee hearing on Wednesday that will examine Sandy coordination efforts between federal, state and local officials.
The Democrat says it's clear the aid process is not working correctly. Menendez said he wants to focus on improving the process and getting aid to people, rather than playing the `blame game.'