PPA Admits to Kiosk Credit-Card Glitch

After months of complaints, PPA finally says there are some problems with the parking kiosks

By Teresa Masterson
|  Friday, May 27, 2011  |  Updated 4:15 PM EDT
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PPA Admits to Kiosk Credit-Card Glitch

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Investigators: Bullied by the Parking Authority?

When Robert Reich felt like he was being bullied by the Philadelphia Parking Authority, he call the NBC10 Investigators. Good call, Robert! Now if you have an issue with the PPA, there's a new number for you to call: 215-222-9100

Parking Problems

A student contacts the Investigators after unfairly being given a parking ticket. If you have a problem with a parking kiosk, check out these three links. Philadelphia Parking Authority Home Page, contact info and frequently asked questions. You can also call the PPA Kiosk Help Hotline at 215.222.9100 between Monday and Friday from 8:30 a.m. to 5 p.m. After 5 p.m. or on weekends, you can leave a message.
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The Philadelphia Parking Authority finally admitted to what the public has been complaining about for months.

Slews of drivers have claimed that the new(ish) parking kiosks in Philadelphia often won’t take credit cards, leaving them with no way to pay the meter and often resulting in tickets. The PPA finally agreed.

The PPA released a statement Thursday warning the public that “some of the parking kiosks are experiencing technical difficulty processing credit card payments.”

Because of this glitch, the PPA advises anyone who has problems using a credit card at the parking kiosks to bring cash or a PPA smart card.

The PPA says that it is working with engineers and specialists to fix the problem.

Posted May 27, 2011
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