PATCO Passenger Frustration Jumps to Social Media

By Sarah Glover
|  Tuesday, Mar 4, 2014  |  Updated 11:24 AM EDT
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PATCO Passenger Frustration Jumps to Social Media

@PATCOWatchers

PATCO passengers took to social media to express frustration with the transportation agency this morning.

A Philadelphia bound train was stopped at Ferry Avenue due to a lighting problem, according to a PATCO tweet at 9:08 a.m., which stated service was delayed for 20 minutes in both directions.

The issue was with "lights on the inside of the train," said PATCO spokesman Tim Ireland.

There was a problem with the emergency lights inside the train, he said. Passengers had to leave the train at Ferry Avenue and wait until another train picked them up.

Ironically, the tweet prior to the delay notice said: "PATCO is running its normal Tuesday-Thursday schedule today 3/4/14."

A Twitter account called @PATCOWatchers is tweeting real-time information about PATCO's service to keep riders informed and to provide feedback to PATCO.

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