Emergency calls made by passengers and passing motorists capture the chaos, fear and confusion in the aftermath of a tour bus crash in Delaware that left three people dead.
Recordings obtained by The Associated Press under the Freedom of Information Act also indicated that 911 operators struggled to learn exactly where the Sept. 21 crash occurred because passengers didn't know where they were.
One distraught passenger could say only that she was somewhere between Washington and Philadelphia.
The callers pleaded frantically for help, describing how people were bleeding and trapped, but often had to wait anxious seconds as calls were transferred from 911 operators to fire and ambulance dispatchers.
The driver of the bus, 56-year-old Jinli Zhao of Flushing, New York, is charged with operating a vehicle causing the death of another person.
