NBC10 Responds Archive - NBC 10 Philadelphia
NBC10 Responds Archive

NBC10 Responds Archive

Responding To Your Consumer Complaints

Monday, Aug 7, 2017

No Refund After Wrong Mouse Click Causes Payment Problem

No Refund After Wrong Mouse Click Causes Payment Problem

A viewer reported to NBC10 Responds after a payment issue due to one wrong click of the mouse. When the viewer did not receive a refund, he contacted Harry Hairston at NBC10 Responds.

Wednesday, Jun 1, 2016

How to Submit to NBC10 Responds

How to Submit to NBC10 Responds

Thursday, Aug 3, 2017

NBC10 Responds: Wedding Dress Disaster

NBC10 Responds: Wedding Dress Disaster

If you ordered a dress from a local retailer who recently filed for bankruptcy, you need to act quickly if you want your money back. NBC10's Harry Hairston has details.

Wednesday, Aug 2, 2017

Refund Never Comes for Traveler Who Paid Big Amount

Refund Never Comes for Traveler Who Paid Big Amount

A viewer says travel troubles cost him more than double for a flight to Nigeria. When a promised refund from the travel agency never came, he called Harry Hairston and NBC10 Responds.

Wednesday, Aug 2, 2017

No Deputy by That Name: Phone Scheme Targets Lehigh Valley

No Deputy by That Name: Phone Scheme Targets Lehigh Valley

A telephone scheme attempting to receive money from Lehigh County residents has been reported multiple times over the last few weeks.

Monday, Jul 31, 2017

NBC10 Responds: Racing Gift Gone Wrong for Local Woman

NBC10 Responds: Racing Gift Gone Wrong for Local Woman

A viewer reserved a slot for her father to drive an exotic car around a race track. As the reservation date came closer, the company did not hold up their end of the promise. That's when NBC10 Responds and Harry...

Wednesday, Jul 26, 2017

NBC10 Responds: Living Social Refund

NBC10 Responds: Living Social Refund

A viewer says she found a great deal on Livingsocial.com but wanted her money back when she didn't get what she paid for. Harry Hairston and NBC10 Responds helped her get a refund after they initially denied it...

Tuesday, Jul 25, 2017

Patients Notified Months After Hackers Steal Health Info

Patients Notified Months After Hackers Steal Health Info

A data breach at one of Pennsylvania’s largest health networks has sparked safety concerns and questions regarding why it took several months for patients to be notified.

Monday, Jul 24, 2017

NBC10 Responds: Hoagie Headache for Local Customer

NBC10 Responds: Hoagie Headache for Local Customer

A woman told NBC10 Responds the Primo Hoagies franchise went back on their policy after she was charged for food she says she should've gotten for free. NBC10's Harry Hairston has the story.

Top Stories
Settlement Means Cash for Some Calls Promising Free Cruises
Settlement Means Cash for Some Calls Promising Free Cruises

If you got an offer over the phone for a free cruise over nearly five years starting in July, a settlement in a lawsuit may entitle you to as much as $900. That suit claimed a marketing group violated...

Anti-Trump Sign Placed on Rizzo Statue Amid Removal Talks
Anti-Trump Sign Placed on Rizzo Statue Amid Removal Talks

"Philly, we have work to do. Take the Rizzo statue down,” Councilwoman Helen Gym said.

Couple Pretends to Hire Teen as Sitter, Makes Her Escort: AG
Couple Pretends to Hire Teen as Sitter, Makes Her Escort: AG

A 19-year-old New Jersey man and his 28-year-old girlfriend have been indicted for allegedly forcing a 17-year-old girl into prostitution at local motels, where she was sometimes made to sleep with up to...

5 Facts That Make Modern Pet Ownership Easy
5 Facts That Make Modern Pet Ownership Easy

Owning a pet is a big responsibility, but it can fit any lifestyle and budget by considering these simple facts

Dream Trip for Cancer Survivor Canceled After Man Backs Out
Dream Trip for Cancer Survivor Canceled After Man Backs Out

A young cancer survivor's dream of going to Disney World has been dashed after a man who raised thousands of dollars for the trip suddenly backed out. NBC10's Denise Nakano has both sides of the story.

Dimitri Patterson Injures 2 Police Officers Trying to Flee Courtroom
Dimitri Patterson Injures 2 Police Officers Trying to Flee Courtroom

Former Eagles cornerback Dimitri Patterson injured two police officers while trying to flee during a family court hearing on Tuesday, according to police