NBC10 Responds Archive - NBC 10 Philadelphia
NBC10 Responds Archive

NBC10 Responds Archive

Responding To Your Consumer Complaints

Wednesday, Oct 11, 2017

Customer Says Firestone Caused Damage to Vehicle

Customer Says Firestone Caused Damage to Vehicle

NBC10 Responds follows a local Philadelphia resident who claims that a Northeast Philadelphia Firestone Complete Auto Care damaged his vehicle instead of fixing it when he took it in for repairs.

Wednesday, Jun 1, 2016

How to Submit to NBC10 Responds

How to Submit to NBC10 Responds

Monday, Oct 9, 2017

Man Deals With Life Insurance Issues After Wife's Death

Man Deals With Life Insurance Issues After Wife's Death

A viewer called Harry Hairston and NBC10 Responds due to life insurance issues after his wife's death.

Wednesday, Oct 4, 2017

NBC10 Responds: Man Fights City Over $1000+ Water Bills

NBC10 Responds: Man Fights City Over $1000+ Water Bills

NBC10 Responds to a Philadelphia man who has been getting charged with water bills amounting to more than a thousand dollars. He says the charges aren't fair. NBC10's Ines Ferre has the details.

Wednesday, Sep 27, 2017

Dealership Never Delivers Promised Refund

Dealership Never Delivers Promised Refund

A viewer says after buying a vehicle she changed her mind about an extra service warranty that the dealership sold her. The dealership promised her a refund but the check never came. That's when she called Harry

Monday, Sep 25, 2017

Man Says NJ Transit Bus Damaged His Property

Man Says NJ Transit Bus Damaged His Property

A viewer contacted Harry Hairston and NBC10 Responds after NJ Transit did not take the blame for the extensive damaging of his property.    

Monday, Sep 11, 2017

NBC10 Responds: Family Pays for Wifi That Doesn't Work

NBC10 Responds: Family Pays for Wifi That Doesn't Work

One viewer says her family was stuck paying for an internet service that wouldn't connect in the home. NBC10 Responds and Telemundo 62 Responde Reporter Ines Ferre got to the bottom of the problem.

Wednesday, Sep 6, 2017

Photo Booth Rental Problems During Graduation

Photo Booth Rental Problems During Graduation

A viewer wanted to make her daughter's graduation party memorable so she rented a photo booth through Groupon. But when things didn't turn out as planned she called Harry Hairston and NBC10 Responds.

Wednesday, Aug 30, 2017

Insurance Company Problems After Doctor Visit

Insurance Company Problems After Doctor Visit

A procedure went well for a patient until his insurance company said it wasn't covered on their plan. Unable to meets the demands of the insurance company, the man and his family contacted Harry Hairston...

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Sandy Contractor Was 'Deceptive,' $1.3M Sought, N.J. AG Says
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